What is it that sets one Indianapolis digital T-shirt printing company apart from another? Much of the time it’s the little things that make all the difference. It seems that society has accepted poor customer service, as what is considered to be normal, and the bar has continually dropped lower as the years have passed.
Here are a few examples. How many times have you tried to reach out to an Indianapolis screen printing company only to get a voicemail that goes something like this, “We’re sorry but no one is currently available to answer our phone. We’re either in the back catering to our valued customers or we’re at lunch. Please leave a message and someone will get back with you shortly.” Before you know it, hours have passed and today turns into tomorrow and no one ever got back with you. So you’re forced to call again and you get the same voicemail response that you did the day before. That, in my opinion, is the very definition of frustration. I want you to think for a moment and take into consideration that if nobody was available to answer the telephone or to even get back with you in a timely manner when you are at that point a potential buyer, then how less likely are you going to be able to get a hold of someone in the event that they already have taken your down payment as well as the balance once the job has been completed in the event that something is not right. That should send off the message that this is not someone I want my order to go to.
We realize that we are not the only Indianapolis T-shirt printing company option and that you have many choices. Therefore, we try our best to actually have a real person answer our telephone when you call. It might not seem like a big deal but it’s actually very important especially when something is time sensitive. The more we know about you, as well as what the job involves, the better chance we have of coming up with viable solutions to help try and offset any limitations you might be dealing with such as a very short turnaround time.
Give us a call the next time you need some digital tee shirt printing and we will do our best to come up with a scenario where it is mutually beneficial for everyone involved. We have been at this a long time and we will educate you on all of your options and come up with the best scenario to give you the very most bang for your buck. We also cater to custom embroidery. We have the most high-tech equipment that the embroidery industry has. If we end up doing your job, we want it to be a win-win. We want you as pleased that you used us as we are that we did the job for you.